Help & contact
Contact us
Questions about an order, a fragrance, or anything else — talk to our team.
Shipping & delivery
- Standard delivery
- Free over $75, otherwise $6
- Express delivery
- Orders placed before 2pm are hand-filled and dispatched the same day
- Click & collect
- Collect from our Lisbon atelier
- Courier
- Tracked and fully insured courier
Returns & refunds
By placing an order you agree to our terms of sale and 30-day returns policy. Decants are made to order and hand-filled for you, so they can only be returned if the item arrives damaged or incorrect. Sealed full bottles can be returned within 30 days in their original packaging.